Product FAQs
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Is the Doggie Doonie cruelty-free or do they contain animal products?
Oh yes, we are cruelty free! Doogie Doonie is proud to be 100% cruelty-free, and we never use any animal products like down or feather fillings. Our filling is also hypoallergenic, making it a great alternative to feather and down fillings that may cause allergies in some dogs.
Why is Doogie Doonie not the cheapest dog blanket on the market?
Because we're not a fast fashion product. Doogie Doonie is a high-quality dog duvet designed to last. We believe in creating products that are made to last, just like high-quality human duvets. While we may not be the cheapest option on the market, we're confident that our customers will love their Doonie for years to come.
Is Doogie Doonie easy to clean?
Yes, it's super easy! We know that life with dogs can be messy, which is why we've designed both our dog doona and cover set to be easily washable and tumble dry friendly. The covers can be effortlessly removed and thrown into the washing machine, allowing you to keep them fresh and clean. To ensure continuous comfort for your furry friend, we recommend having an extra cover set in your cupboard so that your furry friend never has to be without their cosy Doonie.
Why was Doogie Doonie created?
We created Doogie Doonie to give dogs the same cosy experience of snuggling under a duvet, but with their own special touch. We noticed that many dog blankets on the market were made of cheap, synthetic materials that didn't last long and were uncomfortable for dogs. Doogie Doonie is designed to provide a more natural and breathable option, with easy-to-remove and washable covers on-trend colors. Because dogs deserve the best, too!
Will Doogie Doonie fit into my home aesthetic?
Absolutely! We understand the importance of creating a lovely home, which is why we designed Doogie Doonie to be both functional and stylish. With on-trend colours, Doogie Doonie can be easily incorporated into your existing dog bed, couch, or bed. With our range of colours always updating you can change covers to match your interiors.
What happens if an item is out of stock?
Don't worry, we've got you covered! If an item is out of stock, you will be notified at the time of purchase. If we run out of stock after you've already placed your order, we will offer you the option of waiting until the product is back in stock, choosing another product, or receiving a refund. We're always working to ensure that our furry friends never have to wait too long for their cosy Doonie.
How to care for your Doonie
Taking care of your Doogie Doonie and covers is easy, and we're here to help! Here are some answers to common care questions:
Washing instructions
Don't be afraid of getting your paws dirty! All of our products are machine and tumble dry safe.
- Machine wash in cold water
- Tumble dry on low heat or line dry in shade.
- Shake regularly during drying to avoid clumping.
- Do not bleach
- Can be cool ironed
How often should I wash my Doonie and Doonie covers?
To keep your Doogie Doonie Doona in top condition, you can wash it as needed for accidents or spills, but it's recommended to wash the Doona twice a year, once in summer and once in winter. As for covers, it's up to you. You can wash them as frequently as you like.
Can I wash Doonie pillows?
Absolutely! You can either machine or hand wash the Doogie Doonie plush pillows. For best results, wash them when the sun is shining, and fluff them during the drying process to avoid clumping. Otherwise you can tumble dry on a low heat setting.
Your furry friend will love their fresh and fluffy pillow.
Can I iron the covers?
Yes, you can iron the covers on the cotton setting if you prefer an ironed finish. However, keep in mind that the softwash vintage feel cotton has a natural texture and creasing, which is part of the fabric design similar to linen. Alternatively, you can put the covers straight onto your Doonie once removed from the tumble dryer for a more relaxed and cosy look.
What to do when my Doonie arrives?
All Doonies are vacuum-sealed with care, they will need time to breathe to achieve full plushy-ness status!
For the ultimate Doggie Doonie experience, we recommend the 'SHAKE to INFLATE' method for both your Doonie and Pillows.
Give them a good shake, then gently pull on each side to fluff and loosen the internal filling, allowing air to flow into
each pocket. Repeat this process for every pocket square.
It might take up to 48 hours for
the fluffiness to reach its peak. Trust us, it's worth the wait for that extra
cosy comfort.
Purchasing FAQ's
What payment methods does Doggie Doonie accept?
We accept Visa, Mastercard, and Paypal, so you can use your favourite payment method to make your purchase.If you want to split your payment across 4 payments, PayPal in 4 is a great option.
How often should I wash my Doonie and Doonie covers?
To keep your Doogie Doonie Doona in top condition, you can wash it as needed for accidents or spills, but it's recommended to wash the Doona twice a year, once in summer and once in winter. As for covers, it's up to you. You can wash them as frequently as you like.
What should I do if I have chosen the wrong size?
No worries! Just email our customer service team with your full name, order number and the item name, and we'll help you arrange an exchange. Please note that the item being exchanged must be unused and in resellable condition, with the original packaging, and return postage costs will be at the customer's expense. Requests for exchanges must be lodged within 14 days of receiving the item.
What happens if I received a faulty or incorrect item?
Oh no, we're sorry to hear that! If a product is faulty, we'll replace it or refund the full purchase price. Please notify us via email your order number, as soon as possible, and provide your name, address, phone number, email address, a description of the product, and the reason for the exchange or refund. We may ask you to send images as part of the inspection process. If the item is deemed faulty due to manufacturing or materials, we'll exchange the item or offer a refund.
What is not covered by Doggie Doonie's returns and exchange policy?
We love all furry friends, but unfortunately, we can't cover damages caused by dog and cat attacks under our returns and exchange policy. Sorry, mate!

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Have a question about our products, your order, or something else? We're here to help!